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    Account & Data Deletion Request

    App Name: My Materia
    Developer: BrandonBDev LLC
    Last Updated: January 12, 2026


    How to Request Account Deletion

    If you would like to delete your My Materia account and all associated data, please follow these steps:

    Step 1: Send a Deletion Request Email

    Send an email to brandon@brandonb.dev with the following:

    • Subject Line: "Account Deletion Request - My Materia"
    • From: You must send this email from the email address associated with your My Materia account

    Step 2: Include Your Request

    In your email, please state that you wish to have your account and data deleted. For example:

    "I would like to request the complete deletion of my My Materia account and all associated data."

    Step 3: Confirmation

    Once your request is received and your identity is verified (by matching the sender email to your account), your account deletion will be processed. You will receive a confirmation email when the deletion is complete.

    Processing Time: Account deletions are typically processed within 30 days of receiving your request.


    What Data Will Be Deleted

    Upon processing your deletion request, the following data will be permanently deleted:

    Data TypeDescription
    Account InformationYour email address, encrypted password, and profile data
    Message HistoryAll chat conversations and queries you've made within the app
    PreferencesAny saved settings or preferences associated with your account
    Subscription DataRecords of your subscription status (payment processor records may be retained separately per their policies)

    What Data May Be Retained

    Certain limited information may be retained after account deletion:

    Data TypeRetention PeriodReason
    Email AddressUp to 90 daysRetained in deletion logs to prevent re-registration fraud and for audit purposes
    Anonymized AnalyticsIndefiniteAggregated, non-identifiable usage statistics (e.g., open rates, performance data, crash reports)
    Legal RecordsAs required by lawAny information required to be retained for legal compliance, dispute resolution, or enforcement of our terms

    Note: Anonymized analytics data cannot be used to identify you personally and is used solely for improving app performance and user experience.


    Important Information

    • Email Verification Required: For your security, deletion requests must come from the email address registered to your account. Requests from other email addresses cannot be processed.

    • Irreversible Action: Account deletion is permanent. Once processed, your data cannot be recovered. Please ensure you want to proceed before submitting your request.

    • Active Subscriptions: If you have an active subscription, please cancel it through your device's app store (Apple App Store or Google Play) before requesting account deletion to avoid future charges.


    Contact Us

    If you have questions about the data deletion process or need assistance, please contact us:

    BrandonBDev LLC
    Email: brandon@brandonb.dev

    For deletion requests, please include "Account Deletion Request - My Materia" in the subject line of your email.